Replacement Policy
Padmavati Ceramics offers free replacement within 7 days for damaged, defective or wrong bath fittings. No returns or exchange.
We do not offer returns or exchange. We do offer free replacement within 7 days of delivery for items that arrive damaged, defective, or are the wrong item.
How to claim
Contact us within 7 days of delivery on +91 79770 04273 or WhatsApp with your order number and clear photos/video of the issue (including packaging).
What's covered
Manufacturing defects, transit damage, and wrong items dispatched. Installed items, misuse, or normal wear are not covered.
Resolution
Once verified, we arrange a free replacement of the same item at no extra cost.